FAQ

Have questions about our products or services? Our FAQ section covers everything from material selection and installation to bulk purchasing, customization, and delivery for bathroom mirrors, cabinets, kitchen units, and smart toilets.

We are located in Nanhai district of Foshan city. We have the showroom at our factory. Welcome to visit us!

Yes we can customize the products according to your demand.

We offer a low MOQ to support flexible ordering. Standard MOQ starts from 50-100 units per SKU, and we can discuss customized solutions based on your needs.

Absolutely. Our products come with certifications such as CE, RoHS, UL, REACH, and others as required by different markets.

We offer 3 years warranty and free spare parts during the warranty period.

Quality is guaranteed via 6 steps and 5 kinds of inspection processes. Additionally, 48-hour load-bearing tests, 48-hour aging tests, and drop tests (80cm above the ground) are carried out by our QC department. Our products have met the European CE standards, UL standards, and ISO9001 system.

35kg of stiffened foam, 5mm double-layer stiffened carton, wooden case, along with obvious warnings on both the package and the wooden case.

1. We utilize either LCL or container shipping methods.
2. Shipping costs and delivery time depend on your address.
3. The sample can be delivered to your doorstep.

es. We offer customization for size, material, color, design, packaging, and labeling to meet your market preferences and brand requirements.

We provide packaging tailored to sales channels. For e-commerce, we offer drop-shipping-ready protective packaging. For retail and supermarkets, we offer shelf-ready packaging with branding options.

Yes. Sample orders are available and usually shipped within 5–12 business days. Customized samples are also supported, the time for customizing samples depends on different products.

Our standard lead time is 30–45 days depending on the order volume and product type. For repeat orders or small batches, we can often ship faster.

24th x7 online support is ready to handle your problems and resend without delay.

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Our vanity expert will answer your inquiries within 12 hours.

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